At ASKSHASHANK.COM ("we", "our", "us"), your privacy is foundational to how we operate. This policy explains, in plain language, what data we collect when you interact with our website or engage our studio, why we collect it, and how we keep it safe.
1. What we collect
When you submit a brief, book a strategy call, or email us, we collect the information you choose to share — typically your name, work email, company name, website, budget bracket, and the context of your enquiry.
When you browse the site, we may automatically collect technical information such as your IP address, browser type, device type, referring URL, and the pages you viewed. This is collected via standard server logs and privacy-respecting analytics.
2. How we use your information
- To respond to your enquiry and prepare a tailored proposal.
- To deliver, manage and improve the services we provide to you.
- To send occasional, low-volume updates if you've opted in — never as part of a list we've bought or scraped.
- To analyse aggregated traffic patterns and improve the site's content and performance.
- To comply with any applicable legal or regulatory obligation.
3. What we don't do
We do not sell or rent your personal information. We do not share it with third parties for advertising or profiling purposes. The data you give us stays inside our studio's operating systems, period.
4. Cookies
We use a small number of cookies for essential site function and aggregate analytics. You can disable cookies in your browser settings at any time — the site will continue to work normally.
5. Data retention
We retain enquiry data for as long as is necessary to serve you and meet any legal obligation. If you'd like us to delete your information from our records, write to us at hello@askshashank.com and we'll do so within a reasonable timeframe.
6. Security
We use reasonable, industry-standard measures to protect your information — encrypted connections, access controls, and the principle of least privilege. No internet transmission is 100% secure, but we take this seriously.
7. Your rights
You may request a copy of the personal data we hold about you, correct anything inaccurate, withdraw consent, or ask us to delete it. Simply email us — we'll honour your request as required by applicable data-protection law.
8. Third-party services
Where the website integrates with third-party tools (for example: fonts, analytics, form storage, calendar booking), those services are governed by their own privacy policies. We choose partners that share our standards on data handling.
9. Changes to this policy
If we update this policy, we will revise the "Last updated" date above and, where appropriate, notify you in advance. Continued use of the site after a change means you accept the revised policy.
10. Contact us
For any privacy-related question, write to hello@askshashank.com. A real human responds.